Refund policy

If you need to return an item, you may do so within 30 business days from the date your order was delivered.

To qualify for a return, products must be unused, in their original condition, and include all original tags and packaging.

To request a return, please contact us at info@eldemont.com.

Return Address

Recipient: CJ Dropshipping Logistics Department
Street: Room 1809, 18th Floor, New Era Building, No. 101, Financial Sixth Street, Futian Street
City: Yiwu City
Province: Zhejiang Province
Postal Code: 322000
Country: China

Please note that customers are responsible for covering return shipping costs.

After your returned item has been received and inspected, refunds are typically processed within 5–7 business days and issued back to the original payment method used for the purchase.

Looking for a replacement instead? We also offer exchanges.

Orders may be cancelled within 1 hour after they have been placed.

Company Name
Eldemont

Address:
Zutphenseweg 23
Deventer 7418 AG
Netherlands

Trade Number: 68116071

E-Mail: info@eldemont.com
Phone Number: +44 7 441422288

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT
Average response time: within 24 hours